Everything You Need to Run Your Facility Business
12 integrated modules that replace scattered tools with one intelligent platform — built for facility management from the ground up.
Work Order Management
Create, assign, and track jobs from request to completion with full audit trails and real-time visibility across every site.
- Drag-and-drop scheduling
- Real-time status tracking
- Photo & document attachments
- Automated client notifications
Replaces: ServiceM8, Jobber, UpKeep
Quoting & Invoicing
Professional quotes in seconds. Convert to invoices with one click and sync with your accounting software automatically.
- Template library with custom branding
- Auto-calculate from rate cards
- Digital signature capture
- Xero / QuickBooks sync
Replaces: QuickBooks, FreshBooks, manual spreadsheets
Asset Management
Complete lifecycle tracking for every asset across every site — from installation to decommission, with full maintenance history.
- QR code scanning
- Preventive maintenance scheduling
- Depreciation tracking
- Warranty management
Replaces: Asset Panda, eMaint, Excel trackers
Compliance & Certifications
Automated compliance tracking with proactive alerts. Never miss an expiry or audit deadline again — across your entire workforce.
- Certificate expiry alerts (30/14/7/1 day)
- Full audit trail logging
- Regulatory templates (Gas Safe, FGAS, ECS)
- Bulk upload & management
Replaces: Sharepoint lists, Excel, manual tracking
Client Portal
Give your clients real-time visibility into their sites, jobs, documents, and SLA performance through a branded self-service portal.
- Live job status tracking
- Document sharing & downloads
- Service request submission
- SLA performance dashboards
Replaces: Email updates, WhatsApp groups, phone calls
Reporting & Analytics
Data-driven decisions with real-time dashboards that surface the metrics that matter most to your operation and your clients.
- SLA performance metrics
- Revenue & profitability reports
- Team utilisation tracking
- Custom report builder with exports
Replaces: Power BI, manual reports, end-of-month scrambles
Scheduling & Dispatch
Optimise your team's time with intelligent scheduling, GPS tracking, and route optimisation that reduces windscreen time.
- Calendar view with drag-and-drop
- Live GPS tracking
- Route optimisation
- Conflict & overlap detection
Replaces: Google Calendar, manual dispatch boards
Inventory & Parts
Track stock levels across all locations and automate reordering so your engineers never arrive on site without the right parts.
- Barcode scanning
- Low stock alerts
- Purchase order generation
- Supplier management & pricing
Replaces: Van stock spreadsheets, manual counts
Contracts & SLAs
Manage every contract with automated SLA monitoring, breach alerts, and performance scoring that protects your revenue.
- SLA breach alerts with escalation
- Auto-renewal tracking
- Scope & variation management
- Performance scoring by site/client
Replaces: Contract folders, email reminders
Document Management
Centralised document storage with version control, smart search, and role-based access — every file where it needs to be.
- Version control with history
- Role-based access controls
- Full-text search
- Automatic categorisation by type
Replaces: Dropbox, Google Drive, email attachments
Communication Hub
Every conversation in one place — in-app messaging, email integration, and automated client updates with full history.
- In-app messaging per job
- Email integration
- Client notifications (email + SMS)
- Automated status updates
Replaces: WhatsApp, email chains, phone calls
Mobile App
Full functionality in your pocket. Your engineers can manage jobs, capture photos, and collect signatures on site — even offline.
- Offline mode with auto-sync
- Photo capture with annotations
- Digital signatures
- Push notifications
Replaces: Paper job sheets, phone calls to office
See it all in action
Book a personalised demo and we'll show you how Raptor FM fits your operation.