Operational Intelligence · Complete Visibility

Run every facility with
a team of AI agents

Raptor FM unifies your operations into one intelligent platform. Six AI agents work alongside your team — so nothing falls through the cracks.

Book a demo Explore the platform

No credit card required · Enterprise-grade security

app.raptorfm.io / overview

6 agents online

103

Active Assets

Open Issues

72%

Occupied

Building Capacity

SLA Compliance

In the field

Built for the people doing the work

From the plant room to the boardroom, your whole team works from one app — on whatever device is already in their hand.

Technician using the Raptor FM app on site

WORK ORDER #1024On site

HVAC fault — Floor 3

SLA remaining2h 14m

The industry problem

FM companies are flying blind

Every other platform tracks tasks. None of them tell you what's actually at risk.

SLA breaches you find out about too late

Most FM software shows you job status. None of them show you in real time whether you are about to breach a contractual SLA — until the client calls to tell you.

MaintainX, UpKeep, Jobber: no live SLA tracking

SOLVED BY RAPTOR FM

Nobody reads the contract until it's too late

FM contracts sit in email inboxes and filing cabinets. SLA terms, penalty clauses, and renewal dates are invisible until a breach occurs or a renewal is missed entirely.

No mid-market FM platform has AI contract analysis

SOLVED BY RAPTOR FM

You pay more every time your team grows

Every competitor charges per technician seat. A 30-person team pays 30x the base price — a perverse incentive that makes FM companies avoid hiring because software gets too expensive.

MaintainX, Swept, UpKeep: all per-seat

SOLVED BY RAPTOR FM

Your clients have no visibility — so they assume the worst

Without a client portal, FM companies answer the same WhatsApp messages daily. 'Was that job done?' 'What's our SLA compliance?' The lack of visibility erodes trust before renewal.

No mid-market FM platform includes a client portal

SOLVED BY RAPTOR FM

WhatsApp, email, phone — nothing connected

Instructions go on WhatsApp. Updates come by phone. Invoices by email. There is no single record of what was said, agreed, or committed. When a client disputes a job, you have nothing.

No FM platform has a unified communications thread

SOLVED BY RAPTOR FM

The platform

Everything your FM operation needs. Finally in one place.

Raptor FM replaces your spreadsheets, WhatsApp groups, paper forms, and disconnected software with one AI-powered platform built specifically for facility management companies.

Work OrdersClientsContractsAssetsStaffSchedulingMaintenanceInvoicingReportsClient PortalEscalation EngineAI Manager

Built for:🇬🇧 United Kingdom🇳🇬 Nigeria🇺🇸 United States

Work Orders

Dispatch & track

Clients

CRM for FM

Contracts

Terms & renewals

Assets

Staff

Teams & skills

Scheduling

Plan & assign

Maintenance

Preventive PPM

Invoicing

Bill & collect

Reports

Insights

Client Portal

Self-service

Escalation

Auto-route risk

AI Manager

Orchestrates all

Six AI agents

A specialist for every part of your operation

Each agent is purpose-built, works autonomously, and shares context across the platform — so nothing falls through the cracks.

0132 contracts tracked

Vendor & Obligations

Contract Analysis Agent

Reads every contract PDF, extracts SLA obligations, renewal dates, and penalty clauses automatically. Turns filing cabinets into queryable intelligence.

Automatic clause extraction

Renewal alerts 90/60/30 days out

Side-by-side risk flagging

02Monitoring 14 sites

Operations Intelligence

Work Order Triage Agent

When a job comes in, AI assigns the right priority and recommends the best technician based on skills, location, and current workload. No manual dispatching.

Smart priority assignment

Technician skill matching

SLA deadline awareness

03Last report: 2h ago

Operational Reporting

Report Writer Agent

Generates weekly and monthly operational summaries in plain English. No spreadsheet wrangling, no manual writing — just clear, professional reports on demand.

Weekly and monthly summaries

Client-ready formatting

One-click generation

048 assets flagged

Preventive Maintenance

Maintenance Planner Agent

Analyses asset history and flags replacement risks before equipment failures happen. Schedules preventive maintenance automatically around your contracts.

Predictive failure detection

Auto-scheduled maintenance

Warranty and age tracking

053 renewals due soon

Contract Retention

Renewal Opportunity Agent

60 days before any contract expires, AI drafts a personalised renewal email using your actual SLA performance data. Never miss a renewal window again.

90/60/30 day alerts

AI-drafted renewal emails

SLA performance evidence included

0699.2% compliant

Service Compliance

Quality Assurance Agent

Scores completed work orders 1–10 using photo analysis and technician notes. Catches quality issues before clients do — the only QA agent in mid-market FM software.

Photo analysis and scoring

Documentation quality check

Technician performance tracking

Contract analysis

Never miss an obligation or renewal again

The Contract Agent reads every vendor agreement, extracts key terms, and surfaces risk — turning a filing cabinet into a queryable, proactive system.

Automatic clause and obligation extraction

Renewal and milestone alerts before deadlines

Side-by-side risk flags and cost insights

Penalty clause identification and tracking

See contract analysis →

AI Contract Analysis

Document Viewer

Obligations

Delivery schedule

Payment terms

Risk Flags

Late delivery penalty · 3

Data security clause · 5

Renewal Date

01/02/2025

Contract Value

£84,000

SLA Monitoring Dashboard

99%

Compliance

95%

Response

92%

Resolution

ID	Subject	Status	Priority
1024	Login Issue	In Progress	High
1022	Data Sync Failure	Open	Medium
1019	Error Reporting	Closed	Low
1021	API Timeout	Pending	High

SLA analysis

Hold every service partner to the standard

Track response and resolution times against contractual SLAs in real time. Escalate breach risk automatically and prove performance with audit-ready reports.

Live SLA compliance gauges and breach alerts

Per-vendor performance scorecards

Audit-ready reporting in one click

Automatic escalation when SLA at risk

Client portal shows compliance in real time

See SLA tracking →

Client portal

Give clients the visibility that ends the WhatsApp calls

Every client gets their own secure portal. They see SLA compliance, work order status, and invoices in real time — without calling you.

app.raptorfm.io/portal/barclays

Barclays Bank — Service Overview

94%

SLA Compliance this month

Open Work Orders

Completed This Month

£828

Outstanding Balance

Recent activity

HVAC service completed — Floor 32h ago

Lighting fault reported — Reception5h ago

Invoice #4471 issued — £312Yesterday

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Transparent pricing

Per organisation. Not per technician.

The only FM platform that does not charge you for every technician on your team. Unlimited technician seats on every plan.

Starter

£149/month

Solo operators and small teams

Up to 3 managers · 1 branch · Unlimited technicians

All 12 core modules

Work order management

Client and contract tracking

Asset register with QR codes

Invoicing and payments

Client portal

AI work order triage

Email support

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Built with FM operators, for FM operators

★★★★★

“We were running our entire operation on WhatsApp and a spreadsheet. Raptor FM gave us a single view of every contract, every job, and every SLA commitment across all our sites.”

Operations Manager, UK FM Company

★★★★★

“The contract analysis agent found a renewal clause we had completely missed. It would have cost us the contract. That alone paid for the platform for the next five years.”

Managing Director, Commercial Cleaning Company, London

★★★★★

“Our clients used to call us every week asking about SLA performance. Since we gave them the portal they have stopped calling — because they can see everything themselves.”

Director, FM Services Company, Birmingham

modules

AI agents

90 day

free trial

Representative feedback from FM professionals during early access.

Built for three markets

UK. Nigeria. United States.

🇬🇧Now available

United Kingdom

Built around IWFM standards, SLA-driven contracts, and the compliance requirements of commercial FM operations across London and the regions.

GDPR compliantGBP invoicingUK SLA frameworksIWFM aligned

🇳🇬Now available

Nigeria

Designed for the Nigerian FM market with Paystack payment integration, WhatsApp-first communications, and NGN support. Built by a Lagos-based founder who understands the market.

Paystack paymentsWhatsApp nativeNGN invoicingLagos-ready

🇺🇸Coming soon

United States

Raptor FM is expanding to the US market in 2026 with BSCAI-aligned standards, USD billing, and support for multi-state FM operations.

USD billingBSCAI standardsMulti-stateUS timezones

Your operation deserves better than WhatsApp and spreadsheets.

Join FM companies across the UK and Nigeria running smarter operations with Raptor FM. 90-day free trial. Free data migration. No credit card required.

Start your free trial Book a demo

Enterprise-grade securityFree data migrationNo credit card required🇬🇧 UK company · Companies House registered

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